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Our perfumes are crafted using premium-quality ingredients and blended by master perfumers to create long-lasting, distinctive fragrances that suit every personality and occasion.
Orders typically arrive within [3-5 days] for domestic shipping. You will receive a tracking number once your order is dispatched.
If you need to cancel or make changes to your order, please contact our customer service team within 24 hours of placing the order. Once it’s processed, changes may no longer be possible.
We accept returns of unopened, unused perfumes within 7 days of purchase. Please note that return shipping costs are the customer’s responsibility unless the item was damaged or incorrect.
Yes, exchanges are available for unopened products within 7 days of purchase. Please contact our customer service team to initiate an exchange.
We’re sorry for the inconvenience! Please reach out to our customer service team within 7 days of receiving your order with a photo of the damaged item, and we’ll make it right.
You can use our online fragrance guide or take our scent quiz to find a perfume that matches your preferences. We also offer sample kits so you can try before committing to a full-sized bottle.
Our perfumes are designed to last [48 hours] depending on the concentration (e.g., Eau de Parfum, Eau de Toilette). To maximize longevity, apply to pulse points and avoid rubbing your skin.
Keep your perfume in a cool, dry place away from direct sunlight and heat to preserve its quality and longevity.
You can reach our customer service team via email at [support@chychido.com] or call us at [+2348033970285]. Our team is available Monday to Friday, 9 AM to 5 PM (local time).
Yes currently in Lagos and Enugu, and we also have distributors of our products in all states you can check our Distributors List.
If you have any other questions, feel free to reach out—we’re happy to help!